What to Expect

Welcome to Your Therapy Journey

Embarking on therapy is a brave and empowering decision that marks the beginning of your journey toward enhanced well-being and balance. At Restorative Health, we are dedicated to fostering a secure, supportive, and non-judgmental space where you can openly explore your thoughts, emotions, and aspirations. Whether you're seeking clarity, healing, or personal growth, our caring therapists are committed to providing guidance and support throughout your unique journey. We are privileged to be part of your path forward.

A Simple, Stress-Free Process to Get Started

Before Your First Appointment

We know that starting therapy can feel overwhelming, so we’ve made the onboarding process as smooth and simple as possible. From the moment you reach out, our team is here to support you every step of the way. Here’s a clear timeline of what to expect before your first session, ensuring you feel prepared and confident as you begin your therapy journey.

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STEP 1 01
Initial Contact

Initial contact. Reach out via phone, email, or our online form to get connected with our intake coordinator.

STEP 2 02
Matching with a Therapist

Finding the right fit. Our intake coordinator will collect essential information from you, including your primary reason for seeking therapy, preferred location, availability for appointments, and insurance details. This information helps us determine the most suitable provider match for your specific needs.

STEP 3 03
Completing Intake Forms

Complete intake forms. Next, you will complete our straightforward paperwork through our secure patient portal. This will include providing your contact information, signing consent forms, confirming your insurance details, and reviewing our HIPAA and fee policies. Our patient portal is user-friendly and protected, ensuring the confidentiality and security of your personal information.

STEP 4 04
Scheduling Your First Session

Schedule your first session. You will then schedule your first session with your provider so your healing journey can begin.

WE MAKE PAYMENTS AND COVERAGE SIMPLE

Questions About Insurance or Cost?

We understand that figuring out insurance and costs can feel overwhelming, but we're here to help. Visit our Rates & Insurance page to learn about accepted plans, out-of-pocket options, and how our dedicated billing team supports you every step of the way.

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Questions and Answers

Find answers to the most commonly asked questions about our services.

Yes! We offer secure, HIPAA-compliant telehealth sessions for clients who prefer virtual therapy or need flexible options.

Yes, we accept BCBS, BCN, and Aetna insurance plans. If you’re paying out of pocket, we accept cash, credit cards, checks, and HSA/FSA payments. Our intake coordinator can help verify your benefits

Getting started is easy! Simply contact us via phone, email, or our online form. Our intake coordinator will guide you through the process and help schedule your first appointment.

Therapy can help anyone looking for support, personal growth, or a space to process challenges. If you're feeling stuck, overwhelmed, or just need someone to talk to, therapy may be beneficial.

Most therapy sessions last about 50 minutes. However, session length may vary depending on your specific needs and treatment plan.

The frequency of sessions depends on your individual needs. Some clients attend weekly, while others may have biweekly or monthly appointments. Your therapist will work with you to determine the best schedule.

Your first session is a chance for you and your therapist to get to know each other. You’ll discuss your concerns, goals for therapy, and what to expect moving forward.

It’s important to feel comfortable with your therapist. If you don’t feel like it’s a good match, we’re happy to help you find another therapist within our practice who better suits your needs.

We provide individual therapy, couples therapy, family therapy, child and adolescent therapy, group therapy, and trauma counseling.

Yes, confidentiality is a core part of therapy. Your sessions are private, and nothing will be shared without your consent, except in cases where safety concerns require disclosure.

Client Testimonials

What Our Clients Are Saying

"Therapy with Bridget Kasmenn has been a life changing experience for me. With her calm, grounded energy she has guided me to a better understanding, the hows and whys, of my brain and ultimately helped me to learn to appreciate my authentic self. By making the commitment to myself to do the work with her, I am healing. She is a gift."

"The mental health professionals at Restorative Health are some of the best I have ever worked with in over 40 years of treatment experiences. From trauma work and life coaching, to traditional talk therapy and medication needs, they are approachable, kind, thoughtful, and willing to go the extra mile for their clients. Not only have I highly recommended them in the past, I will gladly continue to do so in the future."

"Bridget has made an incredible positive impact on my life. I am so grateful for the tools I now have because of her compassionate and professional care. I strongly recommend Bridget and Restorative Health!"

"I had been worried about starting therapy for over 2 years. I finally reached out to Restorative Health. It hasn’t been anything like what I was worried about; it’s been the opposite. I have found it to be extremely helpful!"

Our Clinical Providers

Explore the diverse backgrounds and expertise of our licensed professionals, each committed to providing personalized care and guidance to support your mental health and well-being.

Bridget Kasmenn, LMSW

Therapist, Founder, and Clinical Director

Wayne Pomeroy , PMHNP

Therapist and Psychiatric Nurse Practitioner

Gwendolyn La Croix, BA, BSN, MSN, PMHNP-BC

Psychiatric Nurse Practitioner

Take the First Step. We're Here to Walk Alongside You.

If you're ready to take the first step toward healing and growth, our team is here for you. Click below to request an appointment and get connected with a therapist who fits your needs.